For deliveries in metropolitan France, Monaco and Andorra
Delivery is Colissimo service of La Poste by default. It costs 8.50 € for a delivery at home and 6.50€ in a pick-up point with an indicative delivery timeframe of 48H - 72H after shipment. We would like to point out that orders are shipped within 48 to 72 hours (working days) and that those recorded on our site on Friday, Saturday and Sunday are not processed before the following Monday.
We offer free shipping for online orders over 110€ in a single transaction. However, this offer is reserved for customers residing in metropolitan France.
You can choose a delivery at home or in a pick-up point. In addition, a tracking number will be communicated to you during shipment. As soon as this number is communicated, Karma Koma disclaims all responsibility for the delivery of the package. In the event of a dispute for non-receipt of the package, please contact the competent department of SA LA POSTE, Colissimo service.
We also ask you not to accept a damaged package (envelopes or cardboard bearing visible traces of opening and / or deterioration). If a damaged package has been left in your mailbox or your caretaker has received it, the package is considered "accepted as is".
If no damage package claim have been made, we will not be able to take into account any disappearances or respond positively to a claim for compensation.
We cannot guarantee delivery times which are given here as an indication. For any complaint, as for a delay, please contact the post office.
For international deliveries
Delivery is international Colissimo service of La Poste by default. Shipping rates may vary depending on geographical area.
Rates are between € 11.50 and € 16.50 for European Union, and between € 26.00 and € 43.00 for Overseas. The indicative delivery time is 4 to 8 working days after shipment.
For international shipping, the prices vary between 14.50 € and 45.00 € and the indicative delivery time is 5 to 20 working days after shipment.